Welcome to the Sips & Laughs Help Center

We are here to help! Whether you have questions about your order, our products, or need assistance, you'll find all the information you need below. If you can’t find an answer, please don’t hesitate to contact us.

Order Assistance

If you need assistance with your order, such as tracking, changes, or cancellations, please refer to the information below:

• Order Tracking: After your order ships, you will receive a tracking number via email. Use this number to track your order status.
• Order Modifications: Once an order is confirmed, it can only be modified within 24 hours. Please contact us immediately if you need any changes.
• Order Cancellation: Orders can be canceled within 24 hours of confirmation. After this period, cancellations may not be possible.

Shipping Information

For detailed information on shipping options, including estimated delivery times and rates, please refer to our Shipping Info page. We offer free domestic shipping for all U.S. orders and international shipping options for global customers.

Returns & Exchanges

We want you to be happy with your purchase. If you're not fully satisfied, you can return or exchange your items within 30 days of purchase. Items must be returned in their original condition. For more details, please check out our Returns Policy page.

Product Information

We offer a wide variety of water bottles, glass cups, plastic cups, and coffee mugs. If you need more information on any of our products, such as materials or care instructions, please visit our product pages or contact our support team.

Contact Us

If you still have questions or need further assistance, feel free to reach out to us:

• Email: info@ntrnok.com
• Address: 1060 Bel Aire Drive West, Pembroke Pines, FL 33027
• Phone: +1 385-602-0154